Unlimited Helpdesk and Online Support
When it comes to IT support, it’s all well and good if your business’ IT systems are working smoothly. However, what happens when things aren’t going according to plan? Is your IT support service going to be able to help you when your E-Commerce business goes down at 2 AM? The beauty of investing in a managed IT support service from Crawford IT is that we will provide you with unlimited helpdesk and onsite support with 24/7 monitoring.
Our managed support services are perfect for Adelaide businesses with up to 100 employees that have no internal IT capabilities as we will take on the IT manager and IT support roles within your company. To see exactly how we can help you and benefit your business with our managed IT support services keep reading:
Unlimited Access to Support
Probably the most obvious benefit to a managed IT support service is the unlimited access you gain. Never wait until Monday to have your IT issues solved, we will get onto it straight away.
At Crawford IT, our clients will never have to face an inability to receive the support they require. Our service fee includes continuous and unlimited support, so you’re never met with unexpected costs.
Our support service will provide you with emergency support for all IT related issues and will ensure that your business is back up and running in no time. As a client of Crawford IT, you can rest assured that you are receiving a first-class IT support service no matter what time of the day it is.
Continuous Monitoring
At Crawford IT, we believe prevention is better than cure, which is why we complete 24/7 monitoring on your site to help avoid problematic issues from arising. If we see something that doesn’t quite look right, our experienced team will look into it further, making sure to get to the bottom of the concern. As you’ll find, catching something before it becomes a significant issue will save you serious time and money further down the line.
Dedicated and Experienced IT Team
At Crawford IT, we are meticulous when it comes to selecting the people that make up our team. Every member is a qualified IT professional with an abundance of experience, and a passion for what they do which translates into a premium managed IT support service. We are committed to continuing our learning to ensure that we, at Crawford IT are one of the most reputable managed IT support services in Adelaide.
If you’re looking for a managed IT support service with 24-hour support, look no further than Crawford IT. With several years of industry experience and attention to detail unlike any other, give our team a call today!